Enjoy our video summary of the newest features in the Catalis Request Management Enterprise system (formerly QAlert), and learn more by checking out our brief course. 311 App (Citizen Portal) Submitters can upload files while adding comments to their existing requests. Submitters can sort their request lists by most recent, status, issue type, or address. …
Summer 2022 Take the 11.0 update course now. Surveys Create survey forms. Embed links in closing emails and SMS notifications. View charts and generate reports of each survey’s submissions. Saving Requests Save and Close offers the opportunity to notify a submitter so that submitter can receive a survey link. OAuth Microsoft 365 Incoming Accounts can …
Spring 2022 Take the 10.9 update course now. Activity Attachments Administrators can enable a configuration option to allow for sharing of attachments. When enabled, check box appears in dialog boxes to share attachments with a submitter via links in email notifications. Activity attachments shared with a submitter also appear in that submitter’s online account in …
