Recordings

Product: Catalis Request311Presenter: Mark KokolskyDate: October 22nd at 10:00AM MDT Your municipal website needs to make important information easy to find, without requiring your team to build every feature from scratch. In this practical Website Learning Series session, we’ll explore how Catalis CMS plug-ins can help you add and manage calendars, directories, forms, alerts, quick links, …

Content Essentials: Make Your Website More Useful with Plug-Ins and Promotions Read More »

Product: Catalis Request311Date: Aug 19th at 10:00AM MST Your 311 data tells a story—are you reading it? This session dives into the reporting capabilities inside Catalis Request311, showing you how to generate meaningful reports, track service request trends, measure response times, and share data with leadership and the public. Learn how to configure reports that match your department’s needs …

Turn Requests into Insights: Reporting & Analytics in Catalis Request311 Read More »

Product: Catalis CMSPresenter: Mark Kokolsky Your municipal website is your most public-facing tool—make sure it’s working for you. In this session, we’ll cover the content essentials every administrator should know inside Catalis CMS: creating and organizing pages, publishing updates, and managing images.   Perfect for communications staff, IT, and anyone who manages web content for their organization. 

Product: Catalis Request311 Is your 311 portal accessible to all residents? Join this session to learn how Catalis Request311 is built with accessibility in mind—supporting all citizens in submitting service requests, reporting issues, and staying informed on request status. We’ll walk through features that help your community engage more equitably and share best practices for configuring an inclusive experience. 

Product: Catalis Asset Management Join our product team for an open conversation about the latest updates to Catalis Asset Management. This US-focused session covers new features, upcoming enhancements, and how your team can take full advantage of Catalis’s inventory tracking and work order management tools to extend asset life, reduce costs, and stay ahead of maintenance demands.   …

Catalis Conversation: What’s New in Asset Management Read More »

Product: Catalis CMSPresenter: Mirna Falkner This 60-minute training session, led by Mirna Falkner, provides a practical overview of maintaining ADA compliance within Catalis CMS. Attendees will learn actionable steps to ensure website accessibility, including how to identify common compliance issues and apply best practices to keep content inclusive and up to standard. Ideal for staff …

Catalis CMS: ADA Compliance Tips and Tricks Read More »

Product: Permitting & Licensing ManagementPresenter: Nicole Connon This 60-minute session, led by Nicole Connon, offers an informal forum to explore Permitting & Licensing Management. Bring your questions, review workflows, and share best practices and tips with fellow users.

Product: Request Management EnterprisePresenter: Allan KarpenTime: April 29th, 2026 10:00 AM MST This 60-minute training session, led by Allan Karpen, provides a step-by-step walkthrough of the Call Center tab in Request Management Enterprise. Attendees will learn how to properly field inbound calls, create and manage requests, and ensure accurate tracking from start to finish.

Supporting Service Delivery, Transparency, and Community Expectations Public works teams across Canada are facing growing service demands, rising citizen expectations, and increasing pressure to do more with limited resources. Improving service delivery today requires better visibility, clearer communication, and tools that support both field crews and office staff. Catalis Conversations: Canadian Public Works brings together …

Catalis Conversations: Public Works Read More »

Product: Request Management EnterprisePresenter: Debbie NelsonTime: April 22nd, 2026 10:00 AM MST This 60-minute training session, led by Debbie Nelson, provides an in-depth walkthrough of the Business Directory, Calendar, and Form plugins in Catalis CMS. Attendees will learn how to configure and manage each plugin, create and update content, and leverage key features to enhance …

Catalis CMS: Business Directory, Calendar, and Forms Read More »