Supporting Service Delivery, Transparency, and Community Expectations Public works teams across Canada are facing growing service demands, rising citizen expectations, and increasing pressure to do more with limited resources. Improving service delivery today requires better visibility, clearer communication, and tools that support both field crews and office staff. Catalis Conversations: Canadian Public Works brings together municipal public works leaders for a focused discussion on what’s working in communities today. This session will highlight real-world approaches, shared challenges, and practical solutions that help teams streamline service requests, improve transparency, and better communicate with residents. The conversation will include peer insights, practical examples, and a high-level look at solutions designed to support public works operations—followed by an open Q&A. Ideal for: Public Works Directors, Operations Managers, and Service Delivery teams across Canadian municipalities.
